Cancellation Policy

📅 Bookings: Sessions must be booked at least 24 hours in advance. Bookings can be made online or directly through our contact channels. You will receive a confirmation message once your session is secured. ❌ Cancellations & Rescheduling: Cancellations or rescheduling must be made at least 12 hours before your scheduled session. Late cancellations (less than 12 hours’ notice) may be subject to a 50% cancellation fee. No-shows will be charged the full session fee. To cancel or reschedule, please contact us directly via WhatsApp or email. ⏳ Running Late? If you're more than 10 minutes late, the session may be shortened to fit the remaining time, or considered a no-show depending on the situation. Please let us know if you're running late — we’ll do our best to accommodate! 🔄 Session Extensions: If you’d like to extend your session on the day, we’ll do our best to accommodate based on availability. Extra time is charged per 30-minute block and must be confirmed before proceeding.

Contact Details

• 307 13th Avenue, Gezina, Pretoria, South Africa

  0612273588

  info@aquaticplants.co.za